Heymarket

Heymarket is a business messaging platform that enables companies to communicate with customers via SMS, email, and messaging apps, all from one unified inbox. It streamlines communication, improves customer support, and enhances team collaboration.

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What is Heymarket?

Heymarket is a business messaging platform that enables companies to connect with their customers through SMS, email, and popular messaging apps in a unified inbox.

Designed to enhance team collaboration, Heymarket allows businesses to respond quickly and efficiently to customer inquiries while offering automation features for common responses.

Whether it's answering customer queries, sending appointment reminders, or providing product updates, Heymarket simplifies communication, making it more efficient for businesses to maintain strong, personalized relationships with their clients.

It integrates with major CRMs, e-commerce platforms, and productivity tools, ensuring seamless workflows for various business needs.

Integrations

Salesforce

HubSpot

Mailchimp

ActiveCampaign

Shopify

WooCommerce

Google Workspace

Slack

Zendesk

Zapier

Microsoft Teams

Stripe

Use Cases

Respond to customer queries across SMS, email, and messaging apps, offering faster, personalized support.
Manage customer inquiries, order updates, and support through a single platform, increasing efficiency.
Send appointment reminders, patient updates, and secure communications with ease.
Communicate with leads and clients via text, providing quick responses and updates about property listings.

Features

Consolidates messages from SMS, email, and social platforms into a single view, simplifying communication.
Set up automated replies to common questions, ensuring quicker response times and better service.
Engage customers directly via SMS or messaging apps, enhancing communication and customer satisfaction.
Share inboxes, assign conversations, and leave internal notes to ensure smooth collaboration among team members.
Track messaging metrics such as response time and volume to improve customer service performance.

Who is it for?

Heymarket can be useful for the following user groups:

SMBs

customer support teams

e-commerce businesses

healthcare providers

real estate agents

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